MedXChat FAQs
MedXChat – Help & Support (FAQs)
What is MedXChat for?
MedXChat lets you upload medical documents and interact with them using AI. You can ask questions, get summaries, and extract key details—just like chatting with your documents.
How can I upload a document?
Tap the Upload button on the home screen and choose a file from your device. MedXChat supports PDF, DOC/DOCX and PPT/PPTX
How do I ask questions about my document?
Once your document is uploaded, our AI processes it. You can then ask questions via chat or voice, and get instant answers based on the content.
Is my data stored securely?
Yes. All documents and chat data are encrypted and stored securely on AWS infrastructure. Your data is never shared with third parties.
Can I use voice to ask questions?
Yes! Tap the microphone icon to speak your question. MedXChat will transcribe and answer it in real time.
Why isn't the app reading my document?
Make sure your file is in a supported format and under 100 MB. If the problem continues, try uploading again or contact support.
How can I delete a document?
Open the document, tap the menu (⋮), and choose Delete. This will permanently remove the document and its chat history.
Does MedXChat work offline?
No. An internet connection is required since all AI processing is done securely on our servers.
What languages are supported?
Currently, MedXChat supports English. More languages will be added soon.
How do I contact support?
Go to Settings > Support, or email us at MedXcribe@gmail.com.